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Rockland Police Keep Code Four’s AI Reports, but Editing Still Decides the Payoff

The body-camera tool can produce a report draft in minutes. Its value depends on the officer’s required review and the time that review takes.

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Rockland Police Keep Code Four’s AI Reports, but Editing Still Decides the Payoff
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Rockland Police have turned a trial of Code Four into a yearlong contract, but the software’s real test is happening after it generates the report. Code Four uses body-camera audio and video to produce an incident-report draft in minutes. Before signing, officers are required to read it, edit it, and remove intentionally incorrect words—what the company calls “Easter eggs”—to discourage rubber-stamping. That safeguard also exposes the central trade-off. Some Rockland officers avoid the tool because correcting a draft can take enough time to undermine the overall savings. Deputy Chief Alex Gaylor says the system gets paperwork done faster and often produces more detail, but adoption depends on whether that benefit survives the review process. Code Four is one of two AI reporting approaches now appearing in Maine. Axon’s Draft One works from audio alone and is already used by several Maine departments. Code Four argues that video adds useful context. Experts cited in the reporting warn that more input can also create more opportunities for errors. Rockland says it has not seen hallucinations, but the category has already produced a striking failure: a Draft One report in Utah described an officer shape-shifting into a frog after nearby movie audio was captured. Code Four says it meets FBI Criminal Justice Information Services security standards, and its customer base has grown from about fifty to nearly one hundred forty law-enforcement agencies since February. Augusta has been offered a free trial but has not committed. The key question is whether required human review saves enough officer time to make continued use worthwhile.

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3 key points

Rockland’s experiment has converted into a 12-month Code Four contract, but the software’s value depends on whether officers will do the required editing rather than rubber-stamp drafts. Code Four uses body-camera audio and video, inserts deliberate “Easter eggs” that must be removed, and is one of two approaches now appearing in Maine alongside Axon’s audio-based Draft One. Code Four says its customer base has...

  1. 01

    Some Rockland officers avoid Code Four because correcting drafts can be time-consuming, making workflow friction a live adoption constraint.

  2. 02

    Rockland reported no hallucinations, but experts warn that adding video may create more opportunities for errors.

  3. 03

    A Utah Draft One report described an officer shape-shifting into a frog after capturing movie audio, highlighting category-level failure risks.

Rockland Police Department has signed a yearlong contract with Code Four after using the company’s AI report-writing software for several months. The department began with a free trial; the system turns body-camera audio and video into incident-report drafts that officers must review and edit before signing.

The deal grew through a local police referral. Rockland asked Wilton’s police chief about that department’s experience with Code Four before signing up. Deputy Chief Alex Gaylor said the tool gets paperwork done faster and that its drafts often include more detail.

Review is the product’s hard boundary

Code Four requires officers to edit and review generated reports before signing them. Its check against rubber-stamping is unusually literal: officers must remove intentionally incorrect words, which the company calls “Easter eggs,” from the draft.

That safeguard does not erase the workflow trade-off. Some Rockland officers have chosen not to use Code Four because the drafts can require time-consuming edits, even when the software can save time overall.

More input does not settle accuracy

Code Four presents its use of video alongside audio as a safeguard over audio-only systems. Experts cited in the Maine reporting said the additional input could also create more opportunities for errors. Gaylor said Rockland had not encountered hallucinations while using Code Four.

The risk is not theoretical for the category. A Draft One report in Utah drew attention in January after body-camera audio apparently captured a movie playing nearby and the draft described an officer shape-shifting into a frog. The Electronic Frontier Foundation said last year that Draft One lacked adequate oversight and transparency mechanisms industrywide.

Augusta has not committed

Code Four has offered Augusta Police Department a free trial. Augusta requested a cost estimate but was not using the software when it commented. Company co-founder and chief executive George Cheng said the company had grown from about 50 law-enforcement customers in February to nearly 140 nationwide.

Cheng also says Code Four meets FBI Criminal Justice Information Services Division standards for encryption, cybersecurity and access controls. That claim covers one part of adoption. Rockland’s experience raises a more immediate question: Does the required human review save officers enough time to keep using the tool?

Sources

  1. bangordailynews.comAnother Maine police department uses an AI startup to write reports
  2. themainemonitor.orgAnother Maine police department uses an AI startup to write reports

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